Legal · Privacy

Privacy Policy

Effective date: April 28, 2026

This Privacy Policy describes how Jack Thomas, an Arizona-licensed insurance producer doing business as Jack Thomas Health Insurance ("Jack Thomas," "I," "me," or "my"), collects, uses, and discloses information about you when you visit this website or interact with services offered through it.

I take privacy seriously. The volume of information I collect is small, and the uses are limited to what's necessary to operate this business. This policy explains what's collected, why, and what your rights are.

Who I am

Jack Thomas is a sole-proprietor insurance producer licensed in the State of Arizona (License #22137766) and certified by the Federal Health Insurance Marketplace (FFM). I am appointed with insurance carriers serving self-employed Arizonans. Nothing on this website is offered by, endorsed by, or affiliated with the U.S. Government, HealthCare.gov, the Health Insurance Marketplace, or the Medicare program.

Information I collect

Information you provide

When you book a consultation through the calendar tool on this site, you provide certain information directly, including:

Your name
Your email address
Your phone number
Any optional notes you choose to include about your situation
The date and time you select for the call

If we speak by phone or email after that initial booking, you may share additional information relevant to evaluating insurance options, such as your age, household size, household income, current coverage, or health-related information necessary for plan selection.

Information collected automatically

When you visit this website, certain information is collected automatically through standard web technologies:

Device and browser information: IP address, browser type, operating system, screen size, and similar technical information.
Usage information: Pages visited, time spent on the site, links clicked, and how you arrived at the site (referring website or advertisement).
Cookies and similar technologies: Small data files placed on your device by this site and by third-party services described below.

Third-party services I use

This website uses a small number of third-party services to operate. Each receives certain information about your visit:

Calendly

Consultation bookings are processed through Calendly, a third-party scheduling service. When you book a call, the information you submit (name, email, phone, scheduling details) is collected and stored by Calendly on my behalf. Calendly's own privacy practices apply to that data; their privacy policy is available at calendly.com/privacy.

Meta (Facebook) Pixel

This website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. The pixel collects information about your visit (including IP address, pages viewed, and certain actions taken on the site) and shares that information with Meta. Meta uses this information to measure the effectiveness of advertising, deliver targeted advertising, and build audiences for advertising campaigns. Meta's privacy practices are available at facebook.com/privacy/policy.

Under California law and similar privacy laws in other states, the sharing of information with Meta for advertising purposes may be considered a "sale" or "sharing" of personal information. You have the right to opt out, as described in the Your Rights section below.

Web hosting and analytics

Standard server logs maintained by my hosting provider record visits to this site (IP address, browser type, page requested, timestamp). These logs are used for security, troubleshooting, and basic analytics. They are retained for a limited period and are not shared except as required by law.

How I use your information

I use the information described above for the following purposes:

To provide the services you request, including conducting consultation calls, providing insurance quotes, and assisting with enrollment in insurance plans.
To communicate with you, including scheduling confirmations, reminders, follow-up communications, and responses to questions.
To comply with legal and regulatory obligations, including those imposed by the Arizona Department of Insurance and Financial Institutions, the Centers for Medicare and Medicaid Services, and applicable federal privacy laws.
To operate, maintain, and improve this website.
To measure the effectiveness of advertising and to deliver advertising that may be relevant to you.

How I share your information

I do not sell your personal information for money. I share information only in the following circumstances:

With insurance carriers, when you choose to enroll in a plan or apply for coverage. The information shared is what's necessary to complete the application.
With service providers that help me operate this business, such as Calendly (scheduling), my email provider, and my web hosting provider. These providers process information on my behalf and are not permitted to use it for their own purposes.
With Meta and similar advertising platforms, as described above. As noted, this may be considered a "sale" or "sharing" under certain state privacy laws.
To comply with law, including responses to subpoenas, court orders, regulatory inquiries from state insurance departments, or other lawful requests.
To protect rights and safety, including investigating potential fraud, enforcing my agreements, or protecting myself or others from harm.

Insurance information and confidentiality

As a licensed insurance producer, I am subject to the privacy provisions of the Gramm-Leach-Bliley Act (GLBA) and applicable Arizona insurance privacy regulations. Nonpublic personal information you share with me in the course of an insurance consultation, application, or enrollment is treated as confidential and is used only for the purposes for which you provided it. It is shared with carriers and authorized third parties only as necessary to provide the services you've requested or as required by law.

Your rights

Rights under California, Colorado, Virginia, Connecticut, and similar state laws

Depending on your state of residence, you may have one or more of the following rights regarding your personal information:

Right to know / access: You may request a copy of the personal information I have about you.
Right to correct: You may request correction of inaccurate personal information.
Right to delete: You may request deletion of personal information, subject to legal exceptions (such as records I am required to retain under insurance laws).
Right to opt out of sale or sharing: You may opt out of the sharing of your personal information with advertising platforms such as Meta. To opt out, email me at the address below. You can also limit Meta's use of your data through Meta's own controls in your Facebook or Instagram account settings.
Right to non-discrimination: I will not deny you services, charge you a different price, or provide a different level of service because you exercised any of these rights.

To exercise any of these rights, contact me using the information in the How to contact me section. I will respond within 45 days, as required by law, and may need to verify your identity before fulfilling certain requests.

Authorized agents

You may designate an authorized agent to make a request on your behalf. I will require written verification of the authorization before processing the request.

Data retention

I retain personal information for as long as necessary to provide the services you've requested, comply with legal and regulatory obligations (including insurance recordkeeping requirements that can extend several years after a policy ends), resolve disputes, and enforce agreements. When information is no longer needed, it is deleted or de-identified.

Security

I take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, and I cannot guarantee absolute security. If you believe your information has been compromised, please contact me immediately.

Children

This website is not directed to children under 16, and I do not knowingly collect personal information from children under 16. If you believe a child has provided personal information through this site, please contact me and I will delete it.

Changes to this policy

I may update this policy from time to time to reflect changes in my practices, the services I use, or applicable law. The effective date at the top of this policy will be updated when changes are made. For material changes, I will provide additional notice (such as by email if you have provided one).

How to contact me

For questions about this privacy policy, to exercise any of the rights described above, or to submit a privacy-related request:

Email: jackthomasjt23@gmail.com
Through this website: Use the calendar tool on the home page to book a call.

A mailing address for written privacy requests will be added to this policy before launch. If you need a written address before then, please contact me by email and I will provide one.

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